Privacy Policy

1. Introduction and Scope

This Privacy Policy applies to all personal information collected by api133 through our website at api133.cam, mobile applications, customer support channels, and any other platforms or services we operate. api133 is an online betting and casino platform serving Indonesian residents aged 21 and over, offering sports betting, live casino games, slot games, and specialty games including togel (Indonesia's traditional numbers lottery) and sabung ayam (cockfighting) streaming.

We operate under international licensing from offshore jurisdictions and process personal data in accordance with international data protection standards. While Indonesia does not have comprehensive data protection legislation equivalent to the European Union's GDPR (General Data Protection Regulation), we voluntarily adopt privacy best practices to ensure your information receives the highest level of protection.

This policy should be read in conjunction with our Terms & Conditions and Responsible Gaming policies, which together govern your relationship with api133.

2. Data Controller and Contact Information

api133 acts as the data controller for all personal information collected through our platform. This means we determine the purposes and means of processing your personal data. If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:

• Email: [email protected]
• Subject Line: "Privacy Inquiry" or "Data Protection Request"
• Response Time: We aim to respond to all privacy-related inquiries within 72 hours

3. Information We Collect

api133 collects several categories of personal information to provide our services, comply with legal obligations, prevent fraud, and improve user experience. The information we collect includes:

3.1 Account Registration Information

When you create an account with api133, we collect the following mandatory information:

• Full Legal Name: Your name as it appears on your government-issued identification and bank account
• Date of Birth: To verify you are at least 21 years of age
• Email Address: For account communications, security alerts, and promotional messages
• Mobile Phone Number: For account security, two-factor authentication, and customer support
• Residential Address: Your complete address including city, province, and postal code
• Username and Password: Your chosen login credentials (passwords are encrypted and never stored in plain text)

3.2 Identity Verification Documents (KYC)

To comply with anti-money-laundering regulations and prevent underage gambling, we require identity verification documents:

• Government-Issued Photo ID: KTP (Indonesian national identity card), passport, or driving license
• Proof of Address: Recent utility bill, bank statement, or official government correspondence dated within the last three months
• Proof of Banking: Bank account statement or card showing your name and account number matching your registered withdrawal account
• Selfie Photo: In some cases, we may request a selfie holding your ID for enhanced verification

3.3 Financial Transaction Information

To process deposits and withdrawals, we collect financial information including:

• Bank Account Details: Bank name (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Danamon, BSI, Permata), account number, and account holder name
• Transaction History: Records of all deposits, withdrawals, bets placed, winnings, and bonus usage
• Payment Gateway Data: Transaction reference numbers, timestamps, and processing status

Important: api133 does not store full credit card numbers, CVV codes, or complete banking passwords. Payment processing is handled by certified third-party payment gateways that maintain PCI-DSS (Payment Card Industry Data Security Standard) compliance.

3.4 Gaming and Behavioral Data

To provide personalized services and improve our platform, we collect information about your gaming activity:

• Betting Activity: Sports you bet on (football, badminton, basketball, esports), bet types, stake amounts, odds selected, and outcomes
• Casino Gaming: Games played, session duration, bet sizes, RTP encountered, bonus rounds triggered
• Platform Preferences: Language settings, favorite games, notification preferences, deposit limits set
• Responsible Gaming Data: Self-exclusion requests, deposit limits, session time limits, cooling-off periods

3.5 Technical and Device Information

We automatically collect technical data when you access api133:

• Device Information: Device type (mobile, tablet, desktop), operating system (Android, iOS, Windows, macOS), screen resolution, browser type and version
• IP Address and Location: Your IP address and approximate geographic location (city level, not precise GPS coordinates) to verify you are accessing from Indonesia
• Cookies and Similar Technologies: Session cookies for login persistence, analytics cookies to understand user behavior, and functional cookies for preferences
• Log Files: Server logs recording timestamps, pages accessed, errors encountered, and referral sources

3.6 Communications and Support Interactions

When you contact our customer support team, we retain records of:

• Support Tickets: Your inquiries, complaints, feedback, and our responses
• Live Chat Transcripts: Real-time conversations with support agents via live chat or WhatsApp
• Email Correspondence: All email communications between you and api133
• Phone Call Records: If you contact us by phone, we may record calls for quality assurance and training purposes (you will be notified before recording begins)

4. How We Use Your Information

api133 uses your personal information for the following legitimate business purposes:

4.1 Account Management and Service Delivery

• Creating and maintaining your player account
• Processing deposits and withdrawals via Indonesian banks (BCA, BRI, BNI, Mandiri, etc.)
• Enabling you to place bets on sports events (BRI Liga 1, EPL, La Liga, Champions League, etc.) and play casino games
• Applying bonuses, promotions, and loyalty rewards to your account
• Calculating winnings, updating balances, and settling bets according to official results

4.2 Legal Compliance and Security

• Verifying your identity and age (21+ requirement) through KYC procedures
• Preventing fraud, money laundering, terrorist financing, and other illegal activities
• Detecting and preventing multiple accounts, bonus abuse, collusion, and cheating
• Complying with licensing requirements and regulatory obligations in our operating jurisdiction
• Responding to legal requests from law enforcement or government authorities

4.3 Customer Support and Communication

• Responding to your inquiries, complaints, and support requests via email, live chat, or WhatsApp
• Sending transactional notifications (deposit confirmations, withdrawal updates, bet settlements)
• Providing account security alerts (login from new device, password change, withdrawal request)
• Delivering important service announcements (scheduled maintenance, policy updates, new features)

4.4 Marketing and Promotional Activities

With your consent, we use your information to send marketing communications:

• Bonus offers, free spins, cashback promotions, and VIP rewards
• Newsletters featuring betting tips, game releases, and platform updates
• Personalized offers based on your gaming preferences and betting history
• Special promotions for Indonesian holidays (Independence Day, Idul Fitri, Chinese New Year, etc.)

Opt-Out: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any promotional email or by adjusting your communication preferences in your account settings.

4.5 Platform Improvement and Analytics

• Analyzing user behavior to improve website navigation, game selection, and user interface
• Identifying technical issues, bugs, and performance bottlenecks
• Conducting A/B testing to optimize features and promotional campaigns
• Understanding which sports, games, and bet types are most popular among Indonesian players
• Developing new features based on user feedback and behavioral data

4.6 Responsible Gaming and Player Protection

• Monitoring betting patterns for signs of problem gambling
• Enforcing deposit limits, loss limits, and session time limits you have set
• Implementing self-exclusion requests and cooling-off periods
• Providing responsible gaming resources and support when behavioral indicators suggest potential issues

5. Data Sharing and Third-Party Disclosure

api133 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients for legitimate business reasons:

5.1 Service Providers and Business Partners

• Payment Processors: Third-party payment gateways that process deposits and withdrawals to Indonesian banks. These providers are bound by strict confidentiality agreements and data protection requirements.
• Game Providers: Software suppliers who power our slots, live casino, and other games. They receive minimal data necessary to deliver gaming services and track RTP.
• Cloud Hosting Services: Secure server infrastructure providers that host our platform and databases with industry-standard encryption and access controls.
• Customer Support Platforms: Live chat and ticketing systems used to manage player inquiries efficiently.
• Analytics Services: Tools that help us understand website traffic, user behavior, and platform performance (e.g., Google Analytics configured with anonymized IP addresses).

5.2 Legal and Regulatory Authorities

We may disclose your information to law enforcement, regulatory bodies, or government agencies when:

• Required by law or legal process (court orders, subpoenas, search warrants)
• Necessary to comply with anti-money-laundering regulations or licensing requirements
• Needed to investigate suspected fraud, criminal activity, or policy violations
• Essential to protect the rights, property, or safety of api133, our users, or the public

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email and prominent website notice before your data is transferred and becomes subject to a different privacy policy.

5.4 Affiliates and Marketing Partners

We may share limited information (email address, user ID) with our affiliate marketing partners to track referrals and attribute bonuses. These partners are contractually prohibited from using your information for any purpose other than performance tracking and are subject to confidentiality obligations.

6. Data Security and Protection Measures

api133 implements comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction:

6.1 Technical Security Controls

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL (Secure Sockets Layer) encryption, the same standard used by banks and financial institutions.
• Secure Database Storage: Personal information is stored in encrypted databases with restricted access controls. Passwords are hashed using bcrypt or similar one-way cryptographic functions.
• Firewall Protection: Our infrastructure is protected by enterprise-grade firewalls that monitor and filter malicious traffic.
• Intrusion Detection Systems: Automated systems continuously monitor for suspicious activity, unauthorized access attempts, and potential security breaches.
• Regular Security Audits: Independent third-party security firms conduct periodic penetration testing and vulnerability assessments.

6.2 Organizational Security Measures

• Access Restrictions: Personal information is accessible only to authorized api133 employees and contractors who require access to perform their job functions. Access is granted on a need-to-know basis.
• Confidentiality Agreements: All employees and contractors sign strict confidentiality agreements prohibiting unauthorized disclosure of user information.
• Security Training: Staff members receive regular training on data protection best practices, phishing awareness, and incident response procedures.
• Incident Response Plan: We maintain a documented incident response plan to quickly detect, contain, and remediate security breaches.

6.3 Your Role in Security

While we implement robust security measures, your account security also depends on your actions:

• Choose a strong, unique password that combines uppercase letters, lowercase letters, numbers, and special characters
• Never share your password with anyone, including api133 staff (we will never ask for your password)
• Enable two-factor authentication (2FA) for an additional security layer
• Log out of your account when using shared or public computers
• Be cautious of phishing emails pretending to be from api133—verify sender addresses and never click suspicious links
• Keep your email account secure, as it's used for password resets and security alerts
• Immediately report any suspicious account activity to [email protected]

7. Data Retention and Deletion

api133 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7.1 Retention Periods

7.2 Account Closure and Data Deletion

If you wish to close your account and have your personal information deleted, please contact [email protected] with the subject line "Account Closure Request." We will:

• Verify your identity to prevent unauthorized deletion requests
• Process any pending withdrawals and settle your account balance
• Close your account and mark it as inactive
• Delete or anonymize your personal information within 30 days, except for data we are legally required to retain (transaction records, KYC documents) which will be stored securely for the required retention period

Important: Closing your account does not automatically cancel outstanding bets, forfeit bonus balances, or absolve you of any outstanding obligations under our Terms & Conditions.

8. Your Privacy Rights

api133 respects your privacy rights and provides the following controls over your personal information:

To exercise any of these rights, please contact us at [email protected] with a detailed description of your request. We may require identity verification to prevent unauthorized access to your information.

9. Cookies and Tracking Technologies

api133 uses cookies and similar technologies to enhance user experience, analyze platform usage, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you when you return to our platform.

9.1 Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality including login session management, security features, and payment processing. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language selection, favorite games, and display settings.
• Analytics Cookies: Help us understand how users interact with our platform by collecting anonymous data on page views, session duration, and navigation paths.
• Marketing Cookies: Track your visits across websites to deliver relevant advertisements and measure campaign effectiveness. You can opt out of these through your browser settings.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may limit your ability to use certain features of api133.

10. International Data Transfers

api133 operates from offshore jurisdictions and may transfer your personal information to servers located outside Indonesia. When we transfer data internationally, we implement appropriate safeguards including:

• Standard contractual clauses approved by data protection authorities
• Ensuring recipient countries provide adequate data protection levels
• Implementing technical security measures equivalent to those used within Indonesia

11. Children's Privacy

api133 services are strictly intended for individuals aged 21 and over. We do not knowingly collect personal information from minors. If we discover that a person under 21 has provided personal information, we will immediately delete that information, close the account, and take appropriate measures to prevent future access.

Parents or guardians who believe their child has provided personal information to api133 should contact us immediately at [email protected].

12. Changes to This Privacy Policy

api133 reserves the right to update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. Material changes will be communicated via email notification and prominent display on our platform. The "Last Updated" date at the bottom of this policy indicates when changes were last made.

Your continued use of api133 services after changes become effective constitutes acceptance of the revised Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.

13. Contact and Complaints

If you have questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us:

• Email: [email protected]
• Subject: "Privacy Policy Inquiry" or "Data Protection Complaint"
• Response Time: We aim to respond within 72 hours

We take all privacy concerns seriously and will investigate complaints thoroughly. If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority in your jurisdiction.

Last Updated: January 2026